Following the access issue in today's Members' ticket sale, LFC chief executive officer Peter Moore has provided an update.
“We would like to update our Members who experienced access issues in this morning’s ticket sale,” he said.
“The vendor, Advanced, has confirmed that their servers experienced an extremely high volume of rogue traffic and the system had over one million hits per second when the sale started. That caused the vendor’s ticket system to activate its in-built security processes to ensure genuine Members were safeguarded.
“We will now work with the vendor on a full root and branch investigation to fully understand the issue and what can be done in future to avoid it.
“We sincerely apologise for the difficulties Members encountered accessing the ticket sales system this morning.”