Season ticket holders reminded to complete Fan Update

Fan Update has been designed to ensure that just one season ticket is registered per supporter. It gives fans who have been regularly using a season ticket that may not be in their name the chance to register that ticket for themselves with the written permission of its owner. Often the season ticket is in the name of a family member or friend.

All season ticket holders need to confirm or amend their registered details via the Fan Update platform online before Friday August 14, 2020.

We would like to thank supporters for their patience and understanding while they complete the Fan Update process, and while we work through a large number of inbound questions of requests we are currently receiving.

We ask that all supporters who have completed the process remain patient and wait to receive correspondence from us to confirm their submission has been accepted, rather than contacting the club to check on the status of their application.

Any supporters with questions should first check the Help Centre page to find detailed answers to the most commonly asked questions: https://faq.liverpoolfc.com.

Phil Dutton, vice-president, ticketing and hospitality at Liverpool FC, said: “It’s extremely positive to see that so many of our season ticket holders have already successfully completed Fan Update since it launched – we are on track for completing the process by the deadline thanks to our supporters’ co-operation.

“The process is really important as we move towards adapted ways that football matches are being held at present, it allows us to make Anfield more secure for our fans, while keeping supporters safe by knowing who is in the stadium. It will also enable us to make the process of buying tickets as fair as possible.

“We’d like to thank all supporters for their patience and encourage all season ticket holders who have not yet done so to complete Fan Update as quickly as possible.”

Fans can complete the process by going to www.liverpoolfc.com/fanupdate.