What is the Ticket Exchange?

The Ticket Exchange is the only official way to list and purchase any resale tickets for Premier League Home games.

Season Ticket Holders and All Red members are encouraged to use the club’s Ticket Exchange scheme, should they be unable to attend.

Tickets returned via the Ticket Exchange are made available as General Admission tickets in the Additional Members Sales that take place ahead of each match and are only resold to eligible All Red members at face value.

Please note that All Red members can register for these sales on a game-by-game basis, subject to qualifying criteria. Full details will be published here.

How Do I Put My Seat on the Ticket Exchange?

• Log In to My Account
• Go to the tickets section
• Select the ticket you wish to place on the Ticket Exchange
• Click OK
• Choose the option for your refund if your ticket sells, (i.e. Ticket Cash or Bank Transfer

1. Choosing Ticket Cash - Once your ticket is re -sold, the value of your ticket will be added to your Ticket Cash account and can then be used for future online ticket purchases.
2. Choosing Bank Transfer Refund – Complete your bank details and once your ticket is re -sold, the value of your ticket will be refunded to your bank account within 10 working days of the match.
    

The Ticket Exchange is not applicable to Cup games.

Season Ticket Holders will receive 100% of the cost of their ticket back if the ticket sells on the Exchange - i.e., the value of the season ticket divided by 19 games.

All Red Members will receive 100% of the price they paid for their seat if the ticket sells on the Exchange.

Click here for FAQ's

When is Ticket Exchange Open?

The Ticket Exchange will be available from the following dates until 1hr before Kick Off for the relevant game: