Capital One Cup final: Important travel information

Important Information:

The club’s ticket allocation for this fixture is sold out. Supporters are advised not to travel to Wembley without a valid match ticket. Please ensure that you keep your ticket safe.

Tickets will not be available on the day of the game. Please do not travel if you do not have a ticket for the game as it is sold out. Ticket refund requests will not be considered for this fixture.

Liverpool FC does not condone ticket touting. We strongly recommend that you do not buy tickets from touts or unofficial sales agents as these may not be for the correct side of the stadium and may also be counterfeit, which will not allow you entry into the stadium. Police will be patrolling the areas used by ticket touts and will arrest touts seen selling or attempting to sell matchday tickets.

LFC will provide a number of our own stewards to work with Wembley staff on the day of the game.

For a full list of FAQs in relation to this match, click here. 

Lost Tickets:

Wembley Stadium will take an ‘investigative’ approach to any supporter who claims to have lost their match day ticket. If a supporter finds that their ticket has been mislaid then they should approach a member of stadium staff who will direct them to the ticket office. Each incident will be looked at individually and details of the ticket with proof of purchase will be required. Supporters are advised not to show their tickets until they are about to enter the stadium. There have been incidents in the past where tickets have been snatched out of people’s hands whilst walking up to the stadium. Please keep your tickets safe at all times.

Legislation on Ticket Touts:

Under the Criminal Justice & Public Order Act, it is an offence under Section 166 of the Criminal Justice & Public Order Act 1994 for an unauthorised person to sell, or offer or expose for sale, a ticket for a designated football match in any public place to which the public has access or, in the course of a trade or business, in any other place. This provision has also recently been extended to include internet sales.

Supporters Flags:

Flags must not be larger than 250cm at their widest or longest section and flagpoles should not be longer than 1m.

Ticket Office Information:

The West ticket office at Wembley has been allocated to LFC. The ticket office will be open from 12:30-16:30 and LFC staff will be available to assist with any general enquiries.

Accessible Facilities:

Access to the stadium is across level plazas with no steps & no ramps steeper than 1:20. Wheelchair users and other disabled spectators enter the stadium with all other spectators, through the same turnstiles and through the same entrances.

• From the North, either up the pedway to the outer concourse or using the lift from the North entrance point up to the outer concourse.
• From Wembley Stadium Station and Wembley Central Station (South West) access is across the White Horse Bridge and onto the outer concourse.
• There is a shuttle bus available for fans with accessibility issues from Wembley Park Station which can be booked by telephoning 0203 114 7022. This will take you direct to the stadium.

Visually Impaired Supporters: 

The stadium operates a free of charge system for personal commentary receivers with either a head-set or a mini-induction loop so that commentary is available. These can be used anywhere within the seating bowl and need to be pre-booked by e-mailing: accessforall@wembleystadium.com.

Liverpool FC fans have been allocated seats in the West end of the stadium.

Turnstiles will open two hours before kick-off and all fans are advised to arrive at the stadium as early as possible to avoid any queuing on entry.

TRAVEL INFORMATION:

For full information on travelling to Wembley, please click here.

CAR / COACHES / MINIBUSES:

Car parking for LFC supporters will be in the retail park.

Parking can be purchased in advance of the match; please click here or call 0208 900 2405.

Car parking is charged at £30.00 per space. Coach/Minibus parking is charged at £65.00 per space.

Disabled parking: Blue Badge parking is available to purchase at a cost of £15.00 per space; please click here or call 0208 900 2405. Please note costs are subject to change.

*Please note costs are subject to change.

RAIL:

There are currently planned engineering works planned on the rail network for February 28 2016 and this may cause a delay. There will be no impact on the service.

The first direct train from Liverpool Lime Street to London Euston on this day will be at 8:15am.  The last direct train returning from London Euston to Liverpool Lime Street will be at 9:21pm.

There are three stations servicing Wembley which are…

1. Wembley Central Station (Bakerloo & London Overground lines) – London Overground from Euston station takes approximately 22 minutes
2. Wembley Park Station (Jubilee & Metropolitan lines)
3. Wembley Stadium Station (Chiltern Railways)

For London tube, road, bus and other services, please visit Transport for London. Find train times and fares at National Rail Enquiries or call 0871 200 4950.

Directions from Wembley Park Station - As you approach the stadium along Olympic Way go up and over the pedestrian walkway onto the main concourse and enter via the appropriate turnstile.

Directions from Wembley Stadium & Wembley Central Stations - From Wembley Central, travel down the High Road and turn left at the triangle towards Wembley Stadium Station.

Cross White Horse Bridge and turn right up South Way until you reach the main concourse and enter via the appropriate turnstile.

Shuttle Bus Service: This is available from Wembley Park Station to the stadium. For further information & to book a place on this, please visit or call 0203 114 7022.

Important Information:

Virgin will operate a Dry Trains policy for ALL post-match departures from London Euston from around 17:30pm so there will be no alcohol permitted on post-match services to Liverpool. THE LAST TRAIN TO LEAVE LONDON EUSTON IS AT 21.21pm.

FOOD AND DRINK

Liverpool FC fans have access to all kiosks in the West end of the stadium. Food & Beverage kiosks are located near all seating blocks on every concourse.

Liverpool FC supporters will also have access to all pubs on the West side of the stadium listed below…

WEST - LIVERPOOL

Moore Spice

Wembley Retail Park, Unit 2, Engineers Way, HA9 0EH

The Green Man

Dagmar Avenue, Wembley, HA9 8DF

Blue Room

53 Wembley Hill Road, Wembley, HA9 8BE

Liquor Station

379 High Road, Wembley, HA9 6AA

JJ Moons

397 High Road, Wembley, HA9 7DT

Thirsty Eddie’s

412 High Road, Wembley, HA9 6AH

Masti

576 - 582 High Road, Wembley, HA0 2AA

Flannery’s

610 High Road, Wembley, HA0 2AF

Station 31 (Speakeasy)

299 -303 Harrow Road, Wembley, HA9 6BD

The Corner House (Mannions)

313 Harrow Road, Wembley, HA9 6BA

The Arch

324 Harrow Road, Wembley, HA9 8LL

Fusilier

652 Harrow Road, Wembley, HA0 2HA

The Copper Jug

10 The Broadway, Wembley, HA9 8JU

Powerleague

Olympic Way, Wembley

Many other pubs further afield but within walking distance of the stadium will accept supporters from all teams but this will be at the discretion of the individual licensees. Many of these pubs will accept families but again it is down to individual pubs so please check first.

The London Designer Outlet which is directly opposite the stadium has a number of restaurants which sell alcohol and are family friendly. There are also three external open air bars close to Wembley Arena where supporters can take children and enjoy a drink before the game.

Please be aware that due to licensing restrictions, pubs and off-licenses in the immediate area will close their doors one hour before kick-off.

Wembley Stadium will be opening its doors two hours before the advertised kick off and will be selling alcohol on the inside concourse. They welcome you into their stadium as early as possible to avoid queues at the turnstiles and to enjoy the pre match build up events. 

SUPPORTERS LIAISON OFFICER (SLO)

To assist those supporters who are attending this away match, the fan support telephone number and email address will be available (this line of communication is for urgent matters relating to the game only).

This line/email will be made available two hours before kick-off and will be open until one hour after final whistle.  Outside of these times there will be a recorded message facility available for travelling fans to record any issues with regard to the game. The telephone number is 0151 230 5770 (From Europe 0044 151 230 5770) and the email address is slo@liverpoolfc.com for data protection purposes please include your full name, membership number and D.O.B.

We hope you have a safe trip and enjoy the game