STH and Members Registration Process



What is the Ballot Registration Process? 

The Ballot Registration process is an opportunity for eligible **official members and season ticket holders that have not already enrolled, to register for a ballot to enrol into each Auto Cup Scheme. 

** Supporters must have purchased an official membership for season 2022/23 before registering. 

How do I know if I’m eligible to register for the ballot?

Eligibility for Auto Cup Scheme enrolment for season 2022/23 will again be based on home cup games recorded during season 2019/20 - as announced at the start of season 2021/22, match credits for tickets purchased during the 2021/22 season would not be used in future seasons.  

When can I register for the ballot?

Eligible supporters can register for the ballot online from 10am Monday July 4 until 7.30am Friday July 15.


Season ticket holders and official members who recorded at least one of the following Champions League Home games: 

  • FC Salzburg (02.10.2019)
  • KRC Genk (05.11.2019)
  • SSC Napoli (27.11.2019)
  • Atletico Madrid (11.03.2019)

FA Cup

Season ticket holders and official members who recorded at least one of the following FA Cup Home games: 

  • Everton (05.01.2020)
  • Shrewsbury Town (04.02.2020)

League Cup

Season ticket holders and official members who recorded the following League Cup Home game:

  • Arsenal (30.10.19)



Once the ballot registration period ends, if the number of registrations exceeds the capacity for any of the schemes, Civica will undertake the ballot.

Ballot results will be communicated after 3pm Friday 5th August with the enrolment period being available from Monday 8th August from 10am.

There will be two potential outcomes:


Supporters successful in the ballot will be emailed with full details of when and how to enrol into the Auto Cup Scheme(s).


Any supporters who are unsuccessful in the ballot will be given a waiting list number.

The number of seats made available to supporters on the waiting list will depend on the number of seats remaining following the Auto Cup Scheme enrolment period for those supporters successful in the ballot.

Supporters on the waiting list will be contacted in numerical order, by email after 3pm on Thursday August 11, only in the event seats become available following the enrolment period for supporters who are successful in the ballot

Click here for Auto Cup Scheme FAQs.

Click here for Ballot Terms and Conditions.